A KPI BENCHMARK: Understanding & Developing Key Performance Indicators for Effective Performance Management

21 February 2011, Comments 0

The overall objective of this one-day workshop is to explain the role and importance of setting performance targets, measurement, assessment, review and the development of individual action plans as key components in the process of performance management and appraisal.  It will specifically guide the participants in setting effective and meaningful goals/targets for themselves and their staff as well as Key Performance Indicators to measure and evaluate progress achieved..  They will understand the need to set SMART-T goals that align with the vision and mission of the organization and understand how effective goal/target setting is a key element in the performance management process. At the end of the workshop participants will have developed the relevant skills to set effective performance targets and review and counsel on their implementation.

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