NATIONAL CONFERENCE ON NURTURING PUBLIC SECTOR’S INNOVATION AND CREATIVITY FOR BETTER PERFORMANCE & RESPONSIVENESS Driving New Direction and Performance demands by Civil Society 27 November 2012, Pullman Putrajaya Lakeside Hotel
Recent years have witnessed a growing dissatisfaction with the performance of services towards the public’s good in Malaysia. While several factors have contributed to this phenomena, one that has attracted much attention is the relative lack of public accountability in some of the instituitions. Developed countries too have faced similar difficulties, but seem to have had greater success in finding innovative ways to improve public service performance and accountability. A high performance Public Service is increasingly recognised as a critical ingredient in international competitiveness, as well as an essential requirement for addressing the complex social needs of modern communities.
Responsiveness is highly fundamental to good governance. Despite Performance being taken seriously by the Malaysian government,the lack of enforcement or the seriousness taken to penalise or punish on violations concerning accountability is far too low. This matter has received global attention and substantial innovations had been introduced, taking into account long-term issues of changing demographics, diversity, policies, citizen expectations, and new technologies.
The purpose of this conference is to not just reviewing cases of success and failures in public sector innovation, but also to provoke discussion on how such experiences can be applied in novel ways to contextualise them in Malaysia to move forward towards its 2020 Vision.
WHO SHOULD ATTEND
This is suitable for all senior civil service personnel who have responsibility that will drive this country into international competitiveness in this globalised world .This conference will be of particular benefit to: