Overview of 1-Day Workshop
Silos are inherent in public sectors organisations at both a macro level (between government ministries and agencies) and a micro level (between levels, departments, and functions within the public sector organisation). Some have described public sector agencies as a loose confederation of silos. Such silos may have made sense at one point in the past but currently present great problems as we move into the era of accountability and collaborative effort expected by the various stakeholders including the public.John Kotter, a leading expert in transformation change, has noted that “a siloed organisation cannot act quickly on opportunities that arise …” and goes on to note that silos cause breakdowns in communication and trust while leading to complacency:
Communication: It’s easiest to communicate only with those directly around us or those who are at the same level in the organisation. When there is little or unclear communication between groups, the right hand doesn’t always know what the left hand is doing.
Trust: Staff, understandably, develop loyalty to their immediate group. Without trust, we cannot create teamwork across an organisation, and without a team that moves quickly, organisations fall behind.
Complacency: In an organisation where people in different divisions have little contact with one another, it’s easy to become inwardly focused and complacent with the status quo. It can cause us to miss new opportunities.
If we are to succeed in the evolving public sector transformation and achieve success in improving the public experience of the various services provided, a coordinated, high performance teams is a necessity. Fortunately, this is an attainable goal – one that can be achieved quickly in any public sector setting and without difficulty.
About The Workshop
This highly experiential and impactful 1-day workshop is designed to break down the ‘silos’ in your organisation. It equips you participants with the skills to look beyond their ‘patch’ and take personal responsibility for engaging in rewarding relationships with others in your organisation no matter their title or position.The key to employee engagement lies in building great relationships and partnerships up, down and across your organisation. However, standing in the way of relationships developing is a lack of understanding and appreciation of how our position in the system (your organisation) influences behavior.By giving your participants the understanding of what it is like to exist at every level of your organisation – not just their own – the Workshop forces them to look beyond their own ‘world’ and equips them with the leadership strategies needed to build partnerships across organisational boundaries.
Today’s highly competitive business environment demands that individuals and organizations perform at higher levels and with greater speed than at any time in the past. Organizational leaders and team members alike must place a new emphasis on learning and the harnessing of individual and collective creativity.
Teams have become a principal building block of the strategy of successful organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together and resolve conflicts?
In most teams, the energies of individual members work at cross-purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this result in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonize. You have a shared vision and an understanding of how to complement each other’s efforts. As jazz musicians say, “You are in the groove.”
The workshop aims to achieve the following for an organisation:
· Gets everyone to take ownership for organisational performance.
· Removes organisational silos that stand in the way of effective cross organisational partnerships.
· Helps participants avoid the destructive behaviors that silos can ‘breed.’
· Gets participants to look beyond their ‘patch’ and gain a ‘big picture’ (strategic) focus.
· Provides participants with the leadership strategies required for building partnership and great relationships across your organisation.
· Gain a clear understanding of how a group becomes a unified, high-performing team
· Learn the best practices on how to create and lead a high performing team
· Develop a SMART Personal Development Action Plan
Modes of Teaching and Learning
This workshop will employ a combination of teaching methods to foster both critical thinking and cooperative and active learning. The workshop will incorporate both traditional and interactive methods of teaching, including the use of video materials, published literature and articles, case studies, etc.Participants will be required to apply the course materials to current issues within their organizations. Participants will be expected to participate actively in a series of in classroom activities, such as seminars, case-study analyses, role-playing exercises and debates.As part of the Pre-Workshop Preparation, participants will be required to review a Case Study as well as set of Readings related to the theme on ‘Breaking Down Silos’ and ‘ Building Team Effectiveness’.
1-Day Program Outline:
|1. Introduction & Objectives
|· Introduction & Checking-In· Review Workshop Objectives· Setting for Collaborative Session: S.C.O.P.E. Approach
· Group Discussion: Learnt on Developing Team Effectiveness
|2. Breaking the Silos @ Your Organisation
|· The Business Case for Breaking Down Silos· Developing Self-Awareness in Collaboration· Enhancing the Individual Team Members’ Self-Image
· Individual Exercise: Energizing Self, Energizing Team and Energizing the Whole Organization
|3. Developing Effective Team – What’s Your Role?
|· Group Discussion: Demystifying Team Effectiveness· Characteristics of High Performing Teams – “S.C.O.R.E.”· Individual Exercise: Assessing Your Own Intact Team“S.C.O.R.E.”
· Case Study: Application of S.C.O.R.E. in the Organisation
|4. The Staff Empowerment Process
|· Importance of Empowerment & Delegation· When & How to use Empowerment· Individual Exercise: Multi-Tasking in Intra and Inter-Team
· Developing Power of Positive Thinking in achieving Collaboration
|5. Summary and Personal Leadership Development Plan
|· Review of the Key Concepts and Models· Individual Exercise: Crafting a SMART Personal Action Development Plan· Recommended Post Workshop Readings