14 July 2012, Comments 0

24  &  25  September  2012, Sunway Putra Hotel Kuala Lumpur

Negotiation is an essential skill for success today. Irrespective of whether one is engaged in a commercial activity or government organization, whether for a profit or a not-for-profit group, good negotiation skills are crucial for sound and sustainable business growth.  They are important for establishing a sense of equity as well as being able to respond to the
ever-demanding client, staff-member or up-line manager.

The win-win negotiation model was pioneered by Harvard University in the early 1980s and has been continually developed and expanded by the Harvard Program on Negotiation over the past thirty years.

Based on this model, this program provides training in the knowledge, skills and strategies to competently prepare for and conduct a negotiation – either as an individual or as a team.

In this workshop, participants will learn:

·       How important negotiation skills are  – and how universally applicable they are

·       The essence and intent of principled negotiation  (win-win versus zero-sum negotiating)

·       The basic and advanced negotiating skills


Kevin is an experienced conference speaker, workshop leader, facilitator and MC. He has twenty-five years experience as a corporate trainer and fifteen years experience as a professional speaker.

He speaks at conferences and seminars across Australia, New Zealand, Asia and in the UK specialising in the areas of sales negotiations, customer service, humour in business and communication skills. His clients include large corporations, government departments, and small to medium size enterprises.

He has co-authored nine books on business communication skills and humour in business that are used extensively throughout Australia, New Zealand, Asia, the UK and South Africa.  He writes regular columns on communication skills, sales & customer service and humour in business for a number of industry magazines.  He is the creator of the TILT! Selling program.

Kevin spent over thirty years in sales, sales management and sales training before becoming a full-time speaker and workshop leader.  His passion is helping underperforming salespeople lift their performance and taking top sales performers to the next level so they can reach their full potential.  He is also one of the few sales trainers specializing in sales presentations – particularly relevant for those selling to a board, committee or assessment panel.  One organisation that engaged Kevin for training in this area says his guidance has been a major factor in their winning projects worth $50M in just three months.

·       Negotiation tactics and counter-tactics (including what to do when the other party does not ‘play by the rules’)

·       The phases of the negotiation process

·       Preparing for  a negotiation  (as an individual and as a team)

·       Conducting the negotiation (as an individual and as a team)

To Download Brochure :


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